
When you walk right through the
front door of this tiki-style restaurant, you are sure to feel at home with a
nice greeting from the array of staff. When you walk through the door, despite
a line, the hostess is always friendly and honest. With a restaurant, you
expect great service from a popular restaurant and “despite the line, my
girlfriend and I got a table within 5 minutes, just as the entering hostess had
said” (Russell, consumer blog). When entering the restaurant, there is always
someone to greet you with a smile, and you will always receive fast and
efficient service. After being seated in a timely manner, then you get to meet
with your server. They always greet you as well with a smile and tell you their
name so you are able to connect with them personally. The servers are usually
fast and attentive to their customers, who attest that “Our server here was
fantastic and within 3 minutes of emptying our drinks she attended us with
refills” (Russell). While eating, your
server comes by often and makes sure things are good, also, (based off of my
experience) sometimes other servers who do not even wait on you check to see
how you are doing. Maybe once in a while, a manager might stop by here and
there as well because they actually care about their customers. Then when
leaving, they always make “sure to leave us with a ‘Have a good night!’ and a
cheery smile on her face” (Russell). This place is great for a family dinner,
with the great customer service provided by its employees.
With the outside atmosphere,
looking into the tiki-style building, a customer can already tell that they
will be in paradise. With a dimly lit atmosphere, a customer can sense the warm
sunset right as they walk in to this “tropical theme with a fun, relaxed
atmosphere” (Debbie and Nate-Consumer reviews). From any seat in the
restaurant, there are many flat screen televisions in full view. Many people like
to watch sport games while waiting for their food, so they have “TV screens
with extreme footage-surfing, mountain biking, snow boarding” (Islands
Restaurant). Also, for all sport fans, if a sporting event is on, then half the
televisions support that event. The aromas of the restaurant let its customers
salivate while they wait for their food.
The restaurant is usually “clean, including the bathrooms” (Debbie and
Nate-Consumer reviews). The clean restaurant gives its customers the feeling of
serenity and calmness while eating and having fun at the same time. The décor
around the restaurant is themed paradise:
tables, chairs, wall decorations and the birds of paradise sitting with
a customer while they eat. The walls convey the colors of sunsets, and sunrises
all around the restaurant. The chairs are molded to fit the tiki-hut style and
the macaws just give that sense of paradise being the Hawaiian Bird of
Paradise. Islands gives vibes of comfort
with its paradise atmosphere, and with this feeling, Islands makes sure it
customers feel right in paradise.
The fun and energetic staff and
the paradise-like atmosphere are just the beginning of a great restaurant chain
like Islands, but hold on for the piéce
de résistance, Islands fine burgers
and drinks. The main meal at Islands is obviously the burger and fry, but they
also have a slew of different meals in the categories of: appetizers, soups and
salads, and desserts such as “nachos, endless chips and salsa, tiki tenders,
onion rings, tortilla soup, china coast salad, wiqui waqui bbq chicken salad,
kona pie, cool breeze and the all-famous chocolate lava” (Islands menu)! After
witnessing the excellent staff and the lovely theme, one can now fathom the
appetizers. There is the chips and salsa option for those huge families looking
for a filling appetizer. One may think “Chips and salsa, that’s nothing!” But
after someone finishes a plate, then another one is brought out, and another
and… ENDLESS! Then after consuming enough appetizers for a meal itself, then
the main course is brought out. Islands
burgers are cooked to perfection. This alone shows that the quality of
the burgers and the food in general is nothing short of perfection. I myself
prefer the Big Wave, and the side of endless chips! Then , of course, the
waiter subsequently asks if consumers can be tempted by desserts. No one is
able to say no to the Chocolate lava, with its enormous brownie and ice cream
platter that melts in your mouth, and the chocolate fudge coats your throat for
a lifetime.
Islands
is nothing short of a fast-food chain. This restaurant is perfect quality to be
considered an upscale restaurant. With the excellent customer service, you can
feel that they know everyone by name, the paradise-themed environment can make
one feel right at home; on vacation, and with the excellent food that Islands
has to offer, anyone will be able to say that Islands has “Fine burgers and
drinks”.
Works Cited
Debbie and Nate. Rev. of Islands
Restaurant. Web log post. Yelp. 04 Jan. 2012. Web. 01 Mar. 2012.
<http://www.yelp.com/biz/islands-la-jolla#hrid:cc5fn7ZzvgkSaURXq9pe1g>.
"Islands Restaurants." Islands
Restaurants. Islands Restaurant Franchise, 2012. Web. 01 Mar. 2012.
<http://www.islandsrestaurants.com/menu/>.
Russell. Rev. of Islands Restaurant.
Web log post. Yelp. 04 Jan. 2012. Web. 01 Mar. 2012.
<http://www.yelp.com/biz/islands-la-jolla#hrid:cc5fn7ZzvgkSaURXq9pe1g>.
Kilauea Burger.
Photograph. Google.com, La Jolla.
Chocolate
Lava. Photograph. Google.com, La Jolla.
Chips
and Salsa. Photograph. Google.com, La Jolla.
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